Privacy Policy

IVY LANGUAGE LEARN
PRIVACY POLICY

Effective Date: June 23, 2026

Company Name: Ivy Language Learn
Company Email: [email protected]

INTRODUCTION

Ivy Language Learn ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, programs, coaching services, and communications.

INFORMATION WE COLLECT

We may collect the following information:

Personal Information:
• Name
• Email address
• Phone number
• Mailing address
• Student information provided by parents or guardians

Educational Information:
• Language learning goals
• Academic concerns
• Program participation information
• Progress assessments

Technical Information:
• IP address
• Browser information
• Website usage data
• Cookies and analytics data

HOW WE USE INFORMATION

We use information to:

• Provide coaching and consulting services
• Schedule appointments
• Deliver educational programs
• Communicate with clients
• Send reminders and updates
• Improve our services
• Comply with legal obligations

SMS COMMUNICATIONS

If you provide your mobile phone number, we may send SMS messages regarding:

• Appointment reminders
• Session reminders
• Meeting notifications
• Program-related communications

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP or contacting us at [email protected].

SMS consent is not shared with third parties for marketing purposes.

SHARING OF INFORMATION

We do not sell, rent, or trade personal information.

We may share information with:

• Service providers who help us operate our business
• Payment processors
• Technology providers
• Legal authorities when required by law

All third-party service providers are expected to maintain reasonable privacy and security standards.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

Because our services may involve students under the age of 18, information about minors is generally provided by parents or legal guardians.

We do not knowingly collect personal information directly from children without appropriate parental involvement.

Parents may request access to, correction of, or deletion of information associated with their child by contacting us.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

Users may disable cookies through their browser settings.

YOUR RIGHTS

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information
• Withdraw consent where applicable
• Request information about data usage

To exercise these rights, contact us at [email protected].

RETENTION OF INFORMATION

We retain information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites.

We are not responsible for the privacy practices of third-party websites.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time.

Changes become effective upon posting the revised policy.

CONTACT INFORMATION

Ivy Language Learn
Email: [email protected]

MISSION STATEMENT

Ivy Language Learn helps international parents whose children are studying in English-speaking schools develop the confidence, language skills, and cultural understanding needed to succeed academically, build meaningful relationships, and thrive in their new environment.